We are pleased to offer a 60 day full money back guarantee. If you are not completely satisfied, return the product for a full refund of the purchase price. Please contact us for information about how and where to send the unsatisfactory product to. If the product arrived in good condition and was damaged while in your possession, then we will give you a 30% discount on a replacement product when the original is returned to us. For any Original Water Revitalizer, this discount is good for up to one year from purchase date.